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Co Vid 19 Update

UPDATED 6/4/20 - All stores are open for normal business hours. 

DO YOU HAVE A DESIGNATED TIME FOR HIGH RISK AND ELDERLY PATRONS TO SHOP?
We recommend visiting our store within the first hour of opening or the last hour before closing, when we typically have a decreased amount of traffic.

AM I REQUIRED TO WEAR A MASK?
Please follow the current recommendations provided by the CDC. 
We are allowing exemptions for both customers and employees in accordance with documents published by the department of health.  Individuals who cannot wear a mask due to a medical condition (including children under the age of 2 years per CDC guidance) may enter the premises and are not required to provide documentation of such medical condition.  For your convenience we have pulled some excerpts from a resource posted on Health.pa.gov that answers many questions surrounding the face mask recommendation. The full resource can be found here: Click here to download.

Q. What if someone does not come in with a mask and the business cannot offer an alternative means of serving the customer?
A. Businesses should consider providing masks to their customers or offering resources to customers information on how to make masks. Consider sharing mask making on social media, distributing” how to” flyers, or sharing locations to purchase masks. Customers can also be reminded to wear a scarf or bandana as a mask. However, individuals who cannot wear a mask due to a medical condition (including children under the age of 2 years per CDC guidance) may enter the premises and are not required to provide documentation of such medical condition

Q. Does this order apply to essential workers who are outdoors, and heavy physical activity is part of their job description, such as employee of solid waste companies and landscaping?
A. Yes. However, an employee does not need to wear a mask if it impedes their vision, if they have a medical condition, or would create an unsafe condition in which to operate equipment or execute a task.

Q. Is it acceptable for workers to remove facial coverings for operations where it would be unsafe to keep in place or to be in compliance with safety requirements?
A. Yes. An employee does not need to wear a mask if it impedes their vision, if they have a medical condition, or would create an unsafe condition in which to operate equipment or execute a task.

Q. As a manager, how do I handle an employee that refuses to wear a mask? Does this order mean I can refuse them entry?
A. All employees of life-sustaining businesses, with the exception of those with a medical condition or in the case of safety issues or while sequestered alone in a room, must wear a mask in the workplace. The Department does not dictate to employers how they should manage their workforce if employees refuse to comply with the Order.

Q. Does someone working in a personal office need a mask at all times?
A. Employees isolated in their personal office space, when unshared with any other colleagues, do not need to wear a mask. However, when the employee leaves their individual office or has invited a colleague into their office, they must wear a mask. Additionally, one cannot wear a mask while eating or drinking. At those times, social distancing techniques should be applied.

Q. The Order references CDC guidance on masking, which requires masking only when employees cannot maintain social distancing?
A. The Governor and Secretary of Health have chosen to employ safety measures beyond the CDC. Employees must wear masks at all times except when isolated from others in a private space or when it adversely effects their health.

Q: What should employers do when an employee says they have anxiety and any mouth, nose covering can lead to panic attacks or other medical conditions?
A. An employee does not need to wear a mask if it impedes their vision, if they have a medical condition, or would create an unsafe condition in which to operate equipment or execute a task.

WHAT PRECAUTIONS ARE BEING TAKEN IN STORES?
The health and safety of our customers and employees is our top priority, and we are taking comprehensive measure to ensure that our facilities remain safe and ready to serve our customers.  In accordance with the guidelines established by The Centers for Disease Control and Prevention, Esbenshade’s will provide alcohol-based hand sanitizers throughout the workplace and in common areas. Cleaning sprays and wipes will also be provided to clean and disinfect frequently touched objects and surfaces such as telephones, door knobs, POS terminals, bathrooms and keyboards. We have reviewed all safety and sanitizing measures with our staff and will continue to follow the situation and update our policies as needed.  In addition to our previous measures taken, we have added shields at our checkout areas, limited the requirement for credit card signatures, and placed lines on the floor at the checkout area requiring a minimum 6ft distance between shoppers in the checkout lane. Registers will operate using every other line.  Every hour, the register areas are vacated and cleaned before used again.  All carts are being returned to a cleaning area and are sanitized prior to reuse.

DO YOU OFFER CURBSIDE PICKUP?
Yes. We are currently offering curbside pickup at all stores.  Please follow this link to view our "In Store Shopping Guide" and more details on how to place an order for pickup: https://www.esbenshades.com/select-a-store.