Job Description - Design/Garden Center Associate | Lititz

Title: Design/Garden Center Associate
Department: Design/Garden Center
Reports to: Department Manager 
Classification: Full Time
Location: Lititz Store

TO APPLY: Please download our application and return your completed form via one of two methods listed below.



Responsibilities include providing sales and customer service support in the Design and Garden Center departments, executing restocking, merchandising and display plans as laid out by the department manager. Must have the ability to provide the highest level of customer satisfaction while performing all required job functions. Basic knowledge of gardening, including fertilizers, chemicals, soils and amendments, seeds and bulbs, pottery and containers, garden décor, birding and other related hard goods is helpful. Some heavy lifting required.


Duties and responsibilities:

  • Our customer service is first and foremost. This means approaching every customer with a smile and pleasant attitude, offering assistance as needed, answering questions politely, following up later if you don’t know the answer at first, always being presentable and doing all you can to provide Esbenshade’s customers with a positive, successful shopping experience so that they will want to return.
  • Ability to assist customers with fertilizers, chemicals, soils, patio furniture, birding items, garden décor, pottery, seeds, bulbs and other garden related questions and recommendations.
  • Learning the basics of all of the items within the departments.
  • Receiving, checking in and processing shipments.
  • Stocking, pricing and cleaning merchandise in your area as needed.
  • Oversee quality control and cleanliness of your assigned areas.
  • Maintain a safe working and shopping environment at all times.
  • All other duties assigned by your supervisor or management personnel.
  • Helping with inventory count throughout the seasons.
  • Display a positive attitude at all times with employees and communicates problems or concerns with management.


Skills and abilities:

  • Ability to provide outstanding customer service.
  • Speed and accuracy with processing shipments and transfers.
  • Creativity and merchandising experience a plus.


Education and Experience:

  • Basic knowledge of gardening and garden related product helpful.
  • Simple computer experience or willingness to learn.


Time Requirements:

  • Willingness to work an average of two to three evenings per week in spring busy season if evening hours are agreed upon at hiring.
  • Most Saturdays are required.
  • Some Holidays and the week of our parking lot sale are required (Easter weekend, Mother’s Day weekend, Memorial Day, Black Friday).


Physical requirements:

  • Must be able to lift heavy objects. (Up to 40 lb. pounds).
  • Must be able to work on your feet for long periods. (8 to 10 hours)
  • Must be able to work in all conditions; dust, warm and cool temperatures and high humidity.