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Job Description: Accounts Receivable Clerk - Lititz

Title: Accounts Receivable Clerk
Department: Wholesale Administration
Reports to: Controller
Classification: Full-Time, Permanent
Location: Lititz, PA

TO APPLY: Please download our application and return your completed form via one of two methods listed below.


DESCRIPTION:

The Accounts Receivable Clerk is a key member of our accounting team, supporting both Wholesale and Retail operations. This role is responsible for the timely and accurate processing of customer payments, account reconciliation, and customer communication. The ideal candidate will demonstrate attention to detail, reliability, and a customer-focused approach. Specific responsibilities are outlined below.

DUTIES AND RESPONSIBILITIES:

  • Post Customer Orders: Process wholesale orders from multiple sources including pick-ups, customer picks, and truck deliveries.
  • Apply Payments: Accurately post incoming payments (cash, check, credit card) to customer accounts.
  • Reconcile Transactions: Match A/R system entries to bank records to ensure payment accuracy.
  • Adjustments: Create debit and credit memos as needed to reflect changes to customer accounts.
  • Bank Deposits: Reconcile daily deposits for retail and wholesale transactions; transport deposits to the bank weekly or as needed.
  • Customer Service: Research and resolve billing discrepancies; respond to customer inquiries professionally via phone, email, and mail.
  • Statements & Invoicing: Prepare and send monthly statements; distribute invoices to customers and internal departments.
  • Collections: Monitor A/R aging reports; issue reminders and follow up with customers on overdue accounts.
  • Credit Applications: Process credit applications for wholesale and retail customers.
  • Reporting: Generate weekly and monthly A/R reports for the Controller.
  • Retail Accounting Support: Assist with petty cash, register tape reconciliation, employee store discounts and paperwork processing.
  • E-Commerce Claims: Record claims results and deposits in Excel, ensuring proper coding.
  • End of Month Close: Perform month-end close procedures for the Accounts Receivable system, including reconciliations and reporting to ensure accurate financial records.
  • Office Support: Handle incoming and outgoing mail; assist with general administrative tasks as assigned.

EDUCATION & EXPERIENCE:

  • Any combination of education and experience that has prepared you to effectively work as an Accounts Receivable Clerk.
  • Computer skills are necessary to be successful in this position, excel is required.

TIME REQUIREMENTS:

  • This is a Full-time, year-round position.
  • Standard schedule: Monday-Friday, day shift (8-hour shifts).
  • Occasional overtime may be required during peak seasons (especially spring).

PHYSICAL REQUIREMENTS:

  • Ability to sit and perform computer-based tasks for extended periods &up to 8 hours).
  • Light physical activity (e.g., walking to/from bank, handling mail) as needed.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Physical Setting:

  • Office

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Accounting: 3 years (Required)
  • Accounts Receivable: 3 years (Required)